Legal framework
Terms of Sale & Terms of Use
Last updated: 2026-10-02
These terms govern the sale of online courses, subscriptions and services offered on SIMONLGCY, as well as the use of the member area. They are governed by Spanish law. Any order or account creation implies full acceptance of these terms.
1. Seller
SIMONLGCY, S.L. (sociedad de responsabilidad limitada), Spanish tax ID (NIF/CIF) B93895746, CL. Ceramista Joan Daifa, 2, 07800 Eivissa, Illes Balears (Spain). Commercial register: Registro Mercantil de Eivissa, hoja IB-23636, inscripción 1.ª (folio electrónico), 18/09/2026. Contact: contact@simonlgcy.com.
2. Products & services
The site offers online courses, as digital content accessed in the member area, in the fields presented on the site: trading and financial markets, creative AI, music, sport and nutrition, automation and systems, real estate. Depending on the offer, access is free upon account creation, by monthly subscription, or by one-time payment, which some offers allow to be paid in several instalments. The content, price including taxes, payment method and access period of each offer are stated on its presentation page before purchase. One-to-one calls (call 1:1) may also be booked: these are a service.
All content is provided strictly for educational purposes. It does not constitute investment advice: see the Risk Warning, which forms an integral part of these terms.
3. Prices & payment
Prices are displayed in euros, all taxes included.
Payment is made online by card via the secure provider Stripe. On some one-off offers, Stripe may present instalment payment operated by Klarna Bank AB: that service is provided and financed by Klarna, subject to its approval and to its own terms, which the buyer enters into directly with Klarna. SIMONLGCY is neither a lender nor a credit intermediary and receives the price in a single settlement. The number of instalments, their schedule and any cost are those displayed by Klarna before confirmation. Subscriptions are not eligible. SIMONLGCY never stores card data. Applicable prices are those displayed at the time of order; they may change at any time for future orders.
4. Electronic conclusion of the contract
Before confirming an order, the customer is given the course description, its price including taxes, and these terms, which can be saved or printed from the browser. An order follows these steps: (1) the customer chooses an offer on the site and clicks the buy button; depending on the offer, they are asked to sign in to their account before payment, or to create that account after payment with the same email address; (2) they are taken to Stripe’s secure payment page, which summarises the offer and its price; (3) they check their email address there and enter their payment details; (4) they tick the mandatory box accepting these terms, including Article 9 on the right of withdrawal; (5) they confirm payment. The contract is concluded when payment is confirmed.
Until payment is confirmed, the customer can check and correct any information entered directly in the fields of the payment page, or leave that page without paying to return to the site and change offer: no amount is charged before confirmation. An error noticed after the order can be reported to contact@simonlgcy.com.
Each order is recorded by the seller (offer, price paid, date) and by the payment provider Stripe, which keeps a record of the acceptance of the mandatory box. The seller keeps the successive versions of these terms. The customer can obtain at any time a copy of their order and of the terms applicable on its date by writing to contact@simonlgcy.com.
After payment, a confirmation of the order is sent by email to the address given at payment, in accordance with Articles 27 and 28 of Law 34/2002.
The contract is concluded in French or English, in the site language chosen by the customer when ordering. The language clause at the end of these terms specifies which version applies. The invoice for an order is sent on request to contact@simonlgcy.com.
5. Account & access
Access to courses requires a personal account. The customer agrees to provide accurate information and keep their credentials confidential. The account is strictly personal: sharing credentials or making content available to third parties is a breach of these terms and may result in suspension or termination of access without refund.
Access to paid content opens immediately after payment confirmation, in the member area. Content is accessed online, with an up-to-date web browser and an internet connection; videos are streamed from the member area. Some lessons also offer downloadable files (PDF, ZIP archives), available from the member area.
6. Conduct & exclusion
The member area and the community rely on mutual respect. The following are prohibited in particular: harassment, intimidation or insults towards another member or the team; hateful, racist, sexist or discriminatory speech; sharing an account or its credentials; copying, distributing or reselling course content; commercial soliciting and spam; posting personalised investment advice or promises of profit.
In case of a breach, the seller first issues a warning and asks for the behaviour to be corrected. If the breach is repeated, or is serious from the outset (harassment, hate speech, reselling content, fraud), access may be suspended and then permanently closed, without prior warning. The reason is given to the person concerned, who may dispute it by writing to contact@simonlgcy.com.
Exclusion pronounced for a breach of these terms gives rise to no refund of amounts already paid, whether a one-off purchase or subscription instalments already settled; the current subscription simply stops renewing. This absence of refund does not affect the rights granted to consumers by law in the event of a breach by the seller.
7. Subscriptions
Subscription offers are monthly, with no minimum commitment: each subscription runs for a one-month period and renews automatically at each term. It can be cancelled at any time from the member area or by email; cancellation takes effect at the end of the current monthly period, free of charge. No pro-rata refund is made for a started period.
In accordance with the consolidated text of the Spanish General Law for the Defence of Consumers and Users (Royal Legislative Decree 1/2007), cancellation is as simple as subscribing: it requires no justification, incurs no penalty and is subject to no additional formality.
8. “Lifetime” access
“Lifetime” access means the entire period during which the seller markets the course, and no less than five (5) years from purchase. Should the service be permanently discontinued, the seller will use reasonable efforts to provide a means of accessing purchased content.
9. Right of withdrawal
Consumers have fourteen (14) calendar days to withdraw, without giving reasons and without penalty, in accordance with Articles 102 et seq. of the consolidated text of the Spanish General Law for the Defence of Consumers and Users (Royal Legislative Decree 1/2007). For the supply of digital content, this period runs from the conclusion of the contract.
Exception applicable to the courses: as this is digital content not supplied on a tangible medium, performance begins immediately after payment. Before confirming the order, the customer gives prior express consent to that immediate performance and expressly acknowledges thereby losing the right of withdrawal (Article 103(m) of the same text). This consent is collected via a mandatory checkbox on the secure payment page, and its acceptance is recorded with the order.
As the box is mandatory, no order can be completed without this consent: once payment is confirmed, access to the content is opened and the order can no longer be withdrawn from. For any question about an order, the customer can write to contact@simonlgcy.com or to SIMONLGCY, S.L., CL. Ceramista Joan Daifa, 2, 07800 Eivissa, Illes Balears (Spain).
One-to-one call (call 1:1): this is a service, not digital content. The fourteen-day period runs from payment of the booking. A withdrawal exercised within that period and before the date of the call gives rise to a full refund of the price. If the customer expressly requests that the call take place before the end of that period and acknowledges thereby losing the right of withdrawal, that right ends once the call has been fully performed (Article 103(a) of the same text).
Model withdrawal form (Annex B to the consolidated text). Complete and return it only if you wish to withdraw; using it is not mandatory.
To SIMONLGCY, S.L., CL. Ceramista Joan Daifa, 2, 07800 Eivissa, Illes Balears (Spain), contact@simonlgcy.com. I hereby give notice that I withdraw from my contract for the supply of the following digital content (*) / the provision of the following service (*): [name of the offer]. Ordered on: [date]. Name of consumer: [name]. Address of consumer: [address]. Signature of consumer (only if this form is sent on paper). Date: [date]. (*) Delete as appropriate.
10. Intellectual property
Courses, videos, documents and materials remain the exclusive property of the seller. Purchase grants a personal, non-exclusive, non-transferable viewing licence. Recording, copying, reselling, or public or private distribution of the content, in whole or in part, is prohibited.
11. Conformity of digital content
The content supplied must match the description given at the time of sale. In the event of a lack of conformity (content that is inaccessible, incomplete or substantially different from what was announced), the consumer may require it to be brought into conformity, free of charge, and, failing that within a reasonable time, obtain a price reduction or termination of the contract. The seller is liable for any lack of conformity that becomes apparent within two years of supply where the content is supplied in a single act, and throughout the period of supply where the content is supplied continuously, in particular under a subscription. These rights arise from the consolidated text of the Spanish General Law for the Defence of Consumers and Users, as amended by Royal Decree-Law 7/2021 transposing Directive (EU) 2019/770 on digital content and services.
12. Warning & liability
SIMONLGCY provides education and does not give personalised investment advice, portfolio management services, or any inducement to take market positions. Trading carries a risk of partial or total capital loss. The customer's investment decisions are their sole responsibility. The seller cannot be held liable for financial losses incurred by the customer in the markets.
The seller may occasionally interrupt the platform for maintenance. Videos are streamed via third-party services. Neither circumstance limits the consumer’s rights in the event of a lack of conformity, in particular where purchased content remains inaccessible (article 11).
13. Personal data
Personal data processing is described in the Privacy Policy, accessible from the site footer.
14. Complaints & dispute resolution
Any complaint may be sent to contact@simonlgcy.com; the seller undertakes to reply within one month. Alternative consumer dispute resolution: SIMONLGCY, S.L. is not a member of any consumer arbitration system or alternative dispute resolution entity.
Consumers residing in Spain may also refer the matter to the consumer services of their municipality or autonomous community (Oficina Municipal de Información al Consumidor, Junta Arbitral de Consumo). The European online dispute resolution platform, available at ec.europa.eu/consumers/odr, stopped accepting new complaints following Regulation (EU) 2024/3228; the alternative dispute resolution bodies accredited in each Member State remain competent.
The contract is governed by Spanish law. This clause does not deprive consumers of the protection afforded by the mandatory provisions of the law of their country of habitual residence. Disputes between the seller and a consumer fall within the jurisdiction of the courts of the consumer's domicile, in accordance with Regulation (EU) No 1215/2012; disputes between the seller and a business fall within the jurisdiction of the courts of the seller's registered office.
Language clause. These terms are drawn up in French and English, and both versions have equal standing. The contract is concluded in the site language chosen by the customer when ordering, and the version in that language applies to their order. In the event of any discrepancy between the two versions, the interpretation most favourable to the consumer prevails.